AvailabilityBookingCalendar.co.uk
Frequently Asked Questions
How is this different from an enquiry form?
This is a full booking/reservation system.
The customer will be able to see the availability and cost of the holiday.
If you want they will be able to pay by credit card using a payment gateway (such as Paypal or Sagepay)
If you do not want to take cards then you can simply have the option for cheques or pay by internet banking
The customer will be able to see the availability and cost of the holiday.
If you want they will be able to pay by credit card using a payment gateway (such as Paypal or Sagepay)
If you do not want to take cards then you can simply have the option for cheques or pay by internet banking
How do I install this?
I will install everything for you and get everything up and running.
Can I design my own calendar?
Yes.
Its your site, your booking system, it will look how you want it to.
Its your site, your booking system, it will look how you want it to.
Can I take provisional bookings?
Yes.
If you want provisional bookings won't even show on the calendar. This means the calendar will only show bookings you have confirmed.
If you want provisional bookings won't even show on the calendar. This means the calendar will only show bookings you have confirmed.
Can it send emails automatically?
Yes.
You choose what to say in an email and when they are sent.
You choose what to say in an email and when they are sent.
How much will this cost me?
£300.
After the first year, if you want, there is an additional charge of £60 a year (£5 a month) for support and updates.
After the first year, if you want, there is an additional charge of £60 a year (£5 a month) for support and updates.
Any other costs?
Not from me.
You may have to upgrade your server, I will let you know if this is the case and all costs involved.
You may have to upgrade your server, I will let you know if this is the case and all costs involved.
Is everything on my website?
Yes.
The code, database, templates and styles are on your website. You will have full access to everything.
There is no going to another site, with a change or URL , to confuse your customers.
The code, database, templates and styles are on your website. You will have full access to everything.
There is no going to another site, with a change or URL , to confuse your customers.
Where is my data stored?
On your website.
If you know SQL you will be able to access any of your data at any time.
If not everything you need is an the admin area to view/edit your prices and bookings
If you know SQL you will be able to access any of your data at any time.
If not everything you need is an the admin area to view/edit your prices and bookings
What if I want somthing else added to my calendars.
Let me know, updates are included in the price for the first year (£5 a month after the first year)
Any major change you want I will have to charge for my time.
Any major change you want I will have to charge for my time.
How Does It Work?
How does it work?
It will be a page on your website that shows availability and takes your customers to the booking form.
You can link to this page from anyother place on your webiste.
How it is accessed and where it is shown is up to you, its your website.
You can link to this page from anyother place on your webiste.
How it is accessed and where it is shown is up to you, its your website.
How does the customer book a holiday?
After selecting dates there is a simple form to fill in.
Thats it. No other steps are necessary
Thats it. No other steps are necessary
What happens when they book on my website?
You decide.
The default is that you recieve an email letting you know a booking has arrived and your customer also recieves an email letting them know they have a provisional booking.
The default is that you recieve an email letting you know a booking has arrived and your customer also recieves an email letting them know they have a provisional booking.
How do I set up holidays?
In your admin area simply add prices to your property.
Any property with a price is bookable.
Any property with a price is bookable.
How do I set up different prices?
There is a simple calendar in your admin area that allows you to add/edit or delete a price.
I have more than one cottage/chalet/flat - how does that work?
It makes no difference how many proerties you have (within reason).
your customer side will need multiple calendars or a combi calendar.
The admin area is designed to show any number of properties.
your customer side will need multiple calendars or a combi calendar.
The admin area is designed to show any number of properties.
How do I get paid?
You decide how you want your customers to pay you.
You can have them reserve a booking and agree to pay a cheque or by bank transfer.
Alternativly you can offer credit card payment using a payment gateway such as Paypal or Sagepay.
You can have them reserve a booking and agree to pay a cheque or by bank transfer.
Alternativly you can offer credit card payment using a payment gateway such as Paypal or Sagepay.
Are payments secure?
Yes.
Using a payment gateway is one of the most secure ways of payment.
Using a payment gateway is one of the most secure ways of payment.
Why do I need it?
When booking a holiday it saves a lot of time to be able to see availability and make a reservation instantly rather than waiting for a general enquiry email to be returned.
You would only book one holiday but you may send many enquiries as you would not know who was available. Chances are you would then book with the first replay from all of your enquires.
You would only book one holiday but you may send many enquiries as you would not know who was available. Chances are you would then book with the first replay from all of your enquires.
More detailed questions:
Can I have special offers?
Yes.
Let me know what your offer is and I will set it up for you.
Let me know what your offer is and I will set it up for you.
Can I have optional extras?
Yes.
They can be fixed price, dependant on the length of stay or free
They can be fixed price, dependant on the length of stay or free
I want it, what next?
Contact me and I will set up a working demo for you.
This will allow you to see and adjust the look of the booking system.
Once you are happy with it I will then set everything up on your server so it is ready to use.
This will allow you to see and adjust the look of the booking system.
Once you are happy with it I will then set everything up on your server so it is ready to use.